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Maison Louane

Privacy Policy

A Legal Disclaimer

At Maison Louane, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

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Maison Louane is a private holiday rental located in Sivergues, France, managed by Koen and Wine.

For any privacy-related questions, you can contact us at:
Email: info@maisonlouane.com

What do we collect? 

We may collect personal information when you:

  • Fill in a contact or booking form

  • Send us an email

  • Subscribe to updates

  • Visit our website

This may include:

  • Name

  • Email address

  • Phone number

  • Booking details (dates, number of guests)

  • Technical data such as IP address and browser type

How we use your data 

We use your data only to:

  • Respond to inquiries

  • Process bookings

  • Communicate about your stay

  • Improve our website and services

  • Comply with legal obligations

We never sell or share your data for marketing purposes.

We process your data based on:

  • Your consent

  • Contractual necessity (booking management)

  • Legal obligations

  • Legitimate interest (website functionality)

Data storage

We keep personal data only as long as necessary:

  • Booking data: up to 7 years (legal accounting requirements)

  • Contact inquiries: max. 2 years

  • Website analytics: anonymised

Your rights under GDPR

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to processing

To exercise your rights, contact us via email.

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